Shipping Information: US and Worldwide

United States

We offer free shipping on all orders over $200. $10 flat rate shipping on all other orders, to all 50 states. We ship with UPS or USPS.

Orders placed on hyperfly.com are processed Monday to Friday, 8am to 3pm PST (excluding major holidays), pending payment authorization and verification. We fulfill orders within 1 to 3 business days, and most US orders arrive within 5 to 10 business days. Once your order ships, you will receive an email with tracking details.

International

International orders ship at a flat rate based on your country, with UPS or FedEx. You will see the rate for your country at checkout. Duties and taxes are collected at checkout.

Orders placed on hyperfly.com are processed Monday to Friday, 8am to 3pm PST (excluding major holidays), pending payment authorization and verification. We fulfill orders within 1 to 3 business days. Delivery time depends on your destination country and the carrier.

All Orders

If you purchased Package Protection at checkout, your package is protected and you will be refunded if it is lost or damaged in transit. If you did not purchase package protection, we are not responsible for what happens to your package once it leaves our facilities.

We will not be held responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. We are not responsible for any package(s) once it is in the hands of the shipping services (UPS, FedEx and USPS).

The customer is responsible for the reshipment of any order that is returned to us for reasons such as insufficient address, wrong address or unclaimed package.

For details about returns and exchanges, see our Returns and Exchanges page.